FAQs - Document Imaging Systems

Here are the answers to some frequently asked questions on the subject of document imaging systems.

Why can't I simply digitise all my paperwork and then throw it away?

In very many situations, there is probably nothing to stop you doing so.

It's important to recognise that this is not a technology issue. The systems to provide a paperless office have arguably been around since the 1970s. There are though, a number of problems that have held companies back over many decades:

•  the cost of the technology. Even today, sophisticated document imaging systems can't be described as being exactly "low-cost", though the cost in real terms has tumbled over the past 30 years;
•  incompatibilities between different systems;
• in certain circumstances there are still some legal inhibitors. There are, for example, some legal requirements to maintain certain types of original documents with their original signatures. That doesn't mean they can't be scanned and added to the system though, it just means that you can't easily throw them away. There can also be some data protection issues relating to where the document images are stored - for example, it might all "look" local to you but perhaps personnel documents are being stored overseas when using things such as the web. That can be a legal jurisdictional issue in some cases;

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